Contact Us

The QYVEN customer care team is dedicated to providing professional support for all questions related to products, orders, shipping, returns, and general assistance.

We value every customer and are committed to creating a reliable, transparent, and positive shopping experience worldwide.

Business Information

Brand Name: QYVEN

Legal Entity: RM Digital Business LLC

Managing Member / Owner: Mateus Rodrigues de Araujo

Registered Office:
1209 Mountain Road PL NE, STE R,
Albuquerque, NM 87110,
United States

Email: contact@theqyven.com

Customer Support Hours

Our support team is available:

Monday – Friday
9:00 AM – 6:00 PM (CET)

We aim to respond to all customer inquiries within 24 business hours.

During weekends, holidays, or periods of high demand, response times may be slightly extended.

International Customer Support

QYVEN proudly serves customers worldwide. Our support is currently available in:

• English
• French

We continuously work to improve our customer experience for shoppers around the world.

Order Assistance

If your request relates to an existing order, please include your order number in your message.

Example: #QY1234

Providing your order number allows our team to quickly locate your purchase details and provide faster assistance.

How We Can Help

Our customer care team can assist you with:

• Product questions and information;
• Order updates and purchase assistance;
• Shipping and delivery inquiries;
• Returns and refund requests;
• Damaged, defective, or incorrect products;
• Account and general support questions.

Our Commitment

At QYVEN, operated by RM Digital Business LLC, we believe excellent customer service is an essential part of the shopping experience.

Our goal is to provide clear communication, helpful solutions, and professional support whenever you need assistance.

Contact Us

For any questions, please contact our customer care team:

Email: contact@theqyven.com

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RM Digital Business LLC — QYVEN
Last updated: February 2026