Terms & Conditions of Sale

Last updated: February 2026

Welcome to QYVEN, operated by RM Digital Business LLC. These Terms & Conditions govern your access to our website, your use of our services, and any purchase made through our online store.

By visiting our website, creating an account, or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

1. Company Information

QYVEN is operated by:

Brand: QYVEN

Legal Entity: RM Digital Business LLC

Owner / Managing Member: Mateus Rodrigues de Araujo

Registered Address:
1209 Mountain Road PL NE, STE R,
Albuquerque, NM 87110,
United States

Email: contact@theqyven.com

2. Products and Availability

We make every effort to ensure that product descriptions, images, measurements, colors, and specifications are accurate and up to date.

However, minor differences may occur due to screen settings, lighting conditions, manufacturing variations, or product improvements.

Product availability may change without notice. QYVEN reserves the right to modify, replace, discontinue, or remove any product at any time.

3. Pricing and Payments

All prices are displayed in the currency shown during checkout. Prices may include taxes, duties, or fees depending on your location and applicable regulations.

Payments are processed through secure third-party payment providers. QYVEN does not store complete payment card information on its servers.

We reserve the right to update prices, promotions, and discounts at any time. Changes will not affect orders that have already been confirmed.

4. Orders and Acceptance

After completing your purchase, you will receive an order confirmation email. This confirms that we have received your request.

An order is considered accepted once payment has been successfully processed and the order has entered our fulfillment process.

QYVEN reserves the right to refuse or cancel orders in situations including:

• Payment authorization failure;
• Incorrect or incomplete customer information;
• Suspected fraudulent activity;
• Inventory limitations or availability issues;
• Errors in product information or pricing.

If an order is cancelled after payment has been received, a full refund will be issued using the original payment method.

5. Shipping and Delivery

QYVEN provides shipping options according to destination, availability, and carrier service.

Estimated delivery times are provided for reference only and may vary due to:

• Customs processing and import procedures;
• Carrier delays;
• High-volume periods such as holidays;
• Weather conditions or events outside our control.

Customers are responsible for providing accurate shipping information. QYVEN is not responsible for delays or delivery failures caused by incorrect addresses supplied by the customer.

6. Returns and Refunds

Customers may request a return within 14 days after receiving their order, subject to the conditions described in our Return & Refund Policy.

Returned products must be:

• Unused, unworn, and unwashed;
• In original condition;
• Returned with tags, labels, accessories, and packaging;
• Protected during return shipment.

Refunds will be processed using the original payment method unless another option is agreed upon.

Customized, personalized, made-to-order, or clearance products are not eligible for return unless defective, damaged, or incorrectly delivered.