Last updated: August 12, 2026

Privacy Policy

At QYVEN, operated by RM Digital Business LLC, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, use our services, or make a purchase.

Our online store is powered by Shopify, which provides the technology infrastructure that allows us to offer secure shopping experiences worldwide.

By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described below.

Information We Collect

When you interact with QYVEN, we may collect information that identifies you or can reasonably be associated with you. The type of information collected depends on how you use our services.

• Personal Details: Name, email address, phone number, billing address, shipping address, and other contact information required to process your order.
• Payment Information: Payment details, transaction information, billing information, and payment confirmation provided through secure payment providers.
• Account Information: Login details, account preferences, saved information, and settings if you create an account with us.
• Order Information: Products viewed, added to cart, purchased, returned, exchanged, or cancelled, including your purchase history.
• Communication Information: Messages, support requests, reviews, feedback, or any other information you provide when contacting us.
• Technical Information: IP address, browser type, device information, operating system, network details, and website activity.
• Usage Information: Information about how you browse, interact with, and use our website and services.

How We Collect Your Information

We collect personal information through the following methods:

• Directly from you: When you create an account, place an order, contact customer support, subscribe to communications, or provide information voluntarily.
• Automatically: Through cookies, analytics tools, and similar technologies when you browse our website.
• From Service Providers: From trusted partners who help us operate our business, including payment processors, shipping providers, analytics providers, and technology services.
• From Business Partners: When necessary to provide services, improve customer experience, or support our marketing activities.

How We Use Your Information

We use your personal information only for legitimate business purposes, including:

• Processing Orders: To process payments, fulfill purchases, arrange shipping, handle returns, and provide customer support.
• Improving Your Experience: To personalize your shopping experience, remember preferences, recommend products, and improve our website and services.
• Communication: To respond to questions, provide updates about orders, and send important service notifications.
• Marketing: To send promotional messages, offers, and advertisements where permitted by law. You may unsubscribe from marketing communications at any time.
• Security and Fraud Prevention: To detect suspicious activity, protect customers, prevent fraud, and maintain a secure shopping environment.
• Legal Compliance: To comply with applicable laws, regulations, legal requests, and protect our legal rights.

Sharing Your Information

We do not sell your personal information. We may share information only when necessary to operate our business and provide our services.

Your information may be shared with:

• Shopify: Our e-commerce platform provider that securely processes website and order data.
• Payment Providers: Companies that process payments securely on our behalf.
• Shipping Partners: Companies responsible for delivering your orders.
• Technology Providers: Companies that assist with website operation, analytics, security, and customer service.
• Marketing Partners: Trusted advertising partners that help us provide relevant promotions where permitted.